Shipping policy
At Spera, we’re committed to making sure your order arrives safely and on time. Every piece is made to order with care, so please review the details below regarding order processing and shipping terms.
Order Processing
- Orders are typically processed within 2 business days of purchase.
- Please note that processing times may be longer during product launches, limited releases, or peak holiday periods.
Shipping Rates & Delivery
- We currently ship to Canada and the United States ONLY.
- Shipping costs are calculated at checkout based on your location and order size.
- Once your order has been processed, please allow 7-10 days for standard delivery.
Tracking Your Order
- Once your order ships, you will receive a confirmation email with tracking information.
- You can monitor your shipment directly through the carrier’s tracking portal.
Shipping Issues
- Please ensure your shipping details are accurate when placing an order.
- Spera is not responsible for delays, lost packages, or failed deliveries resulting from incorrect shipping information provided by the customer.
If your order is delayed, missing, or arrives damaged, please reach out to us at support@sperastudios.com and our team will be happy to assist.